Frequently Asked Questions

  1. Can you take the wings off the costumes?                     

Yes, you can take the wings off the costumes.  The lights on the wings can be plugged and unplugged into the costume's lights.  Please unplug the lights then you can remove the wings from the back of the dress.

                               

  1. Can the lights be turned on and off?                

Yes, the lights can easily be turned on and off.  There are 2 ways to turn the lights off.  You can take the battery pack out of the pouch and move the on/off switch.  The fastest way is to move the on/off switch when it is in the battery pouch. 

                               

  1. Do the costumes come with batteries?                          

No, the costumes do not come with batteries. Operation requires 3 "AA" 1.5V alkaline batteries. Only batteries of the same or equivalent type as recommended are to be used.

                               

  1. What are the costume sizes?                              

Please refer to the costume sizing chart to help you make you best costumes sizing option.  The sizing chart is the last image you will see for each costume.        

               

  1. How many LED lights are on each costume?                 

There are 40+ LED lights on each costume. That's a lot of lights to really make the costume Glow!

                               

  1. How much does shipping cost?                          

Shipping is free!                              

 

  1. Can I see more videos or pictures of the costumes?                  

Follow us on Facebook, Instagram, and YouTube to see all the pictures and videos.

               

  1. Are you accepting returns?                  

Yes, we are accepting returns up till October 31, 2017. You will be responsible for paying for your own shipping costs for returning your items. To return this merchandise, please ship to: Out of Sights Lights.com, Returns Department, 807 Airport Access Road, Unit D, and Traverse City, MI 49686.  Please include a copy of this packing list with the shipment.        

 

Any other questions please email us at customerservice@outofsightlights.com.